Frequently Asked Questions

Booking with us is simple! You can:

• Online: Use our online booking form — fill in your details and get instant confirmation
• Phone: Call us at 098613 99689 — available 24/7
• WhatsApp: Message us directly for quick booking assistance

After booking, you'll receive confirmation via SMS and email within minutes.

We recommend booking at least 24 hours in advance for guaranteed availability. However, we also accept same-day bookings based on vehicle availability.

For peak seasons (Rath Yatra, Durga Puja, holidays), booking 3-5 days ahead is recommended.

Yes! Our cancellation policy is flexible:

• Free cancellation: Up to 24 hours before pickup
• Modifications: Change dates, vehicle, or route anytime before pickup at no extra cost
• Late cancellation: Within 24 hours — 20% cancellation fee may apply

Contact us immediately if you need to make changes to your booking.

Yes! We offer reliable airport transfer services to and from:

• Biju Patnaik International Airport, Bhubaneswar
• Jharsuguda Airport
• Rourkela Airport

Our drivers track flight timings and wait for you even if your flight is delayed — no extra charges!

We offer affordable and transparent pricing for both local and outstation travel:

Outstation Rates (Per KM Basis):

• Dzire: ₹11-12 / km
• Ertiga (7-Seater): ₹15 / km
• Innova (7-Seater): ₹18-20 / km
• Bolero: ₹15-16 / km

Local Usage Rates:

• Dzire: ₹1000 + ₹10/km
• Ertiga (7-Seater): ₹1500 + ₹10/km
• Innova (7-Seater): ₹2000 + ₹12/km
• Bolero: ₹1500 + ₹10/km

Minimum running and driver allowance may apply. Toll, parking, and night charges are extra.

Included:

• Professional, experienced driver
• Air-conditioned, well-maintained vehicle
• Comprehensive insurance coverage
• 24/7 roadside assistance
• GPS tracking for safety

Not included:

• Fuel charges (pay as per actual consumption)
• Toll taxes and parking fees
• Driver allowance for outstation (₹300-400/night)

We accept multiple payment options for your convenience:

• Cash: Pay directly to the driver
• UPI: Google Pay, PhonePe, Paytm
• Bank Transfer: NEFT/IMPS/RTGS
• Cards: Debit/Credit cards (on request)

For outstation trips, 50% advance payment is required to confirm the booking.

Absolutely not! We believe in 100% transparent pricing. The quote you receive includes all charges clearly mentioned.

Before your trip begins, you'll receive a detailed breakdown of:

• Base rental cost
• Estimated fuel charges
• Expected tolls (if applicable)
• Driver allowance (for overnight trips)

We have a diverse fleet to meet all your travel needs:

• Sedans: Swift Dzire, Honda Amaze — perfect for couples and small families
• MUVs: Ertiga, Innova Crysta — ideal for families and groups
• SUVs: Scorpio, Fortuner — for adventure and luxury travel
• Tempo Traveller: 12-17 seater — best for large groups and pilgrimages

View our complete fleet on the Our Fleet page.

Yes! Vehicle maintenance is our top priority. Every car in our fleet:

• Undergoes weekly mechanical inspection
• Is thoroughly cleaned and sanitized before every trip
• Has fully functional AC and music system
• Carries first-aid kit and emergency equipment
• Has valid insurance, fitness certificate, and permits

Currently, we primarily offer chauffeur-driven rentals — meaning every booking includes an experienced driver.

This ensures:

• Stress-free travel (no navigation worries)
• Local expertise (drivers know the best routes)
• Safety (professional drivers with clean records)

Self-drive options may be available for specific vehicles — please contact us to inquire.

We provide comprehensive transportation services:

• Local Rentals: City rides within Angul and nearby areas
• Outstation Trips: One-way and round trips across Odisha and beyond
• Airport Transfers: Pickup and drop to all major airports
• Pilgrimage Tours: Puri, Konark, Bhubaneswar temple circuits
• Corporate Travel: Business meetings, conferences, client pickups
• Wedding Rentals: Decorated cars for special occasions

Your safety is our top priority. We ensure it through:

• Verified Drivers: Background-checked, licensed professionals with 5+ years experience
• GPS Tracking: All vehicles are GPS-enabled for real-time tracking
• Insurance: Comprehensive coverage for passengers and vehicle
• 24/7 Support: Emergency helpline always available
• Regular Maintenance: Vehicles serviced and inspected weekly

We're here for you 24/7! In case of any issue:

1. Call us immediately: 098613 99689
2. WhatsApp: Send a message for quick response
3. Driver Support: Our drivers carry emergency contact cards

In case of vehicle breakdown, we provide a replacement vehicle at the earliest — no questions asked!

Yes! Hygiene is extremely important to us. Every vehicle is:

• Deep cleaned after every trip
• Sanitized with disinfectant spray
• Equipped with hand sanitizer for passengers
• Ventilated and aired before pickup

Our drivers also follow hygiene protocols and wear masks on request.

Yes, we can arrange child safety seats on request. Please mention this requirement while booking, and we'll ensure a suitable car seat is available in your vehicle.

Note: Child seat availability may depend on the vehicle type. Best to request in advance.